Nolan is a management consulting firm specializing in operations and technology improvement for insurance companies. Since 1973, we have helped insurance companies redesign processes and apply technology to improve service, quality, productivity, and costs. Our consultants are senior industry experts with 15+ years of industry experience.
Products by Robert E. Nolan Company
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Available from: Robert E. Nolan Company
The Robert E. Nolan Company provides comprehensive BPM consulting services which are built upon our proven methodologies. Our services include process design, business and technology requirements,... Read More
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Available from: Robert E. Nolan Company
Measurable benefits are difficult to find in many CRM initiatives. The Nolan approach to CRM is different: we deliver measurable business results. With an emphasis on customers and service process... Read More
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Available from: Robert E. Nolan Company
In today’s service-driven business climate, your contact center must operate like a finely-tuned machine. Maximizing contact center productivity while providing customers with responsive,... Read More
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