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Smart Phone Apps for Insurance Customers from DecisionMaker™ Mobile!
Now available for the iPhone®, customer policy services on the go.
Honolulu, HI – June 6, 2010 – DRC (Decision Research Corporation) a leading provider of rating and policy administration solutions is pleased to announce the release of DecisionMaker™ Mobile for the iPhone®. DecisionMaker Mobile can be integrated with any policy administration, billing or claims system. Regardless of the back end system generating the request, DecisionMaker Mobile can be configured to connect to the platform and complete a transaction through standard internet protocols.
Using DecisionMaker Mobile, insurance customers can be notified of upcoming payments, pay bills, download insurance identification cards, report claims and file endorsements with attachments.
Insurers using DecisionMaker Mobile can apply their own company branding to the applications and distribute them to their customers through the iTunes store. In addition to iPhone, DecisionMaker Mobile services can be utilized through the iPad for claims adjuster entry and quoting of amendments, endorsements or new business. Because DecisionMaker Mobile leverages the existing DecisionMaker services foundation, additional functionality can be easily exposed through the mobile application specific to each carrier’s business requirements.
“DecisionMaker Mobile technology will allow carriers to improve the customer experience by making their system adapt to the customer’s schedule thereby strengthening the relationships with the customer” said Karen Yamamoto, Executive Vice President of DRC. “Mobile devices are ubiquitous today and they have become the preferred communication platform for consumers globally” added Yamamoto.
“Smartphone applications are an important component in a carrier’s multi channel strategy,” said Chad Hersh of Novarica. “Not only are they cool, but they improve the ability to reach today’s customers, have the potential for improving service with lower costs, and for early adopters, are generating a lot of free publicity and media buzz.”
DRC will continue to roll out services for the remaining prominent mobile devices. “DRC is partnering with a client to complete delivery of a branded iPhone application that the client will make available to its customers through the iTunes store. ” said Stephen Korow, DRC’s Vice President of Technology. “DRC will also be releasing a version for the Android before the end of the year.”
DRC will be providing demonstrations of DecisionMaker Mobile at IASA in Grapevine Texas from June 6-9. If attending, please stop by booth #202 for a demo.
About DRC
DRC is a highly experienced and trusted software development company that consistently delivers and successfully implements software solutions to support a wide range of P&C insurance industry lines of business. From startup carriers and MGAs to insurers with written premium in excess of $2Billion, DRC clients have chosen DecisionMaker for their rating, quoting, billing, policy administration and claims needs and an impressive return on investment. For more information about DRC, call us or visit www.decisionresearch.com.
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